Tech Skills

ARTIFICIAL INTELLIGENCE

  • Proficiency in machine learning and deep learning techniques.

  • Experience with Natural Language Processing (NLP): chatbots, sentiment analysis, document processing.

  • Knowledge of MLOps for model deployment and lifecycle management.

  • Programming in Python, R, SQL for data science and automation.

  • Familiarity with AI platforms: OpenAI, AWS SageMaker, Google Vertex AI, Azure ML.

ecommerce

  • Mastery of platforms like Shopify, WooCommerce, Magento, VTEX, PrestaShop.

  • Experience with marketing automation tools: Klaviyo, Mailchimp, ActiveCampaign.

  • Strong understanding of Google Analytics, GA4, Hotjar and customer behavior analysis.

  • Knowledge of SEO, SEM, and conversion rate optimization (CRO).

  • Integration with payment gateways, shipping solutions, CRMs, and ERPs.

elearning

  • Familiarity with LMS platforms: Moodle, Teachable, TalentLMS, Thinkific.

  • Knowledge of instructional design (ADDIE, microlearning, SAM).

  • Use of content creation tools like Articulate, Genially, Canva, iSpring.

  • Implementing gamification, personalization, and AI-enhanced learning experiences.

digital transformation

  • Expertise in business intelligence tools: Power BI, Tableau, Looker.

  • Experience in process automation: RPA (UiPath, Power Automate, Zapier).

  • Understanding of cloud platforms: AWS, Azure, Google Cloud.

  • Agile project management: Scrum, Kanban, Jira, Trello.

SOFT SKILLS

  • Strategic thinking and business-oriented mindset.

  • Strong analytical and problem-solving capabilities.

  • Ability to communicate effectively with both technical and non-technical audiences.

  • Leadership in cross-functional teams and complex projects.

  • Digital empathy: understanding and responding to user needs and business pain points.

BUSINESS ACUMEN

  • Experience in designing digital value propositions.

  • Understanding of key KPIs in eCommerce, online learning, and digital performance.

  • Familiarity with digital business models: SaaS, freemium, subscription, etc.

  • Knowledge of customer journey mapping and UX/UI principles.

  • Ability to identify automation and optimization opportunities through tech.

Complementary Skills

  • Design thinking and innovation methodologies.

  • Storytelling skills to pitch ideas and sell tech solutions.

  • Professional-level English proficiency for documentation, demos, and negotiation.

  • Experience with no-code / low-code platforms is a plus.

Mindset & Attitude

  • Curiosity and passion for emerging technologies.

  • Adaptability in dynamic and fast-changing industries.

  • Strong result orientation and problem-solving focus.

  • Continuous learning mindset to stay ahead of tech trends.